punkwalrus (punkwalrus) wrote,

I think I have come to an epiphany

I think voice mail is rapidly becoming the 21st’s century’s equivalent of the busy signal. By this I mean it’s as useful AS getting a busy signal in the fact that no one tends to call me back (at least with companies, not so much my friends). The whole “don’t call us, we’ll call you” mentality that previously used to be more of an exclusive casting agent’s response now seems to be much the norm for IT and doctor’s offices.

I can’t count the number of times people don’t call me back. For instance, a majority of the customers I have won’t call me back. Vendors, like Symantec/Veritas, won’t call me back.

I can’t be the only ones who think this. In fact, I have had many friends call me (as evidenced by caller ID) who don’t leave a message. What did they want? I try and think of when I don’t leave a message, like, “I‘ll try them on their cell,“ or ”I just wanted to ask them a question, I’ll just send them an e-mail.“ But that’s different. Friends just wanting to chat or whatever are pretty much exempt. But what about a business?

I think voice mail, which used to be quite useful, is quickly becoming some kind of unspoken plausible deniability for slacking. ”I never got the message.“
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