Here's an odd one: Wachovia, which has our equity loan we used to replace the damaged deck, did not send me statements for two months. So I called them. "We didn't get your payment for July, so when that happens, we don't send you any new statements after one is missed. You are now two payments behind." I am two payments behind? "If you don't send a payment that was due August 16th..." Was due? Don't you mean "will be due?" Silence. "Sorry sir, we made a mistake, we will wave the late fee." Uh... wh... you know what? Never mind. How about I send you what I think I owe you? Like July's payment and this month's? "Okay, sure... [pause two three four...] wait, what?"
Hire the stoned: they are fun to converse with.